Privacy policy

This policy explains what information Concierge Repairs collects through this website and how it is used. Concierge Repairs is run by Simon as a sole trader.

What I collect

When you send a message using the contact form, I receive the details you enter: your name, email address, and optionally your phone number, town or village, and a description of the work you need.

How I use it

I use your details only to reply to your enquiry, give you an estimate, and arrange any work you ask me to do. I do not sell your details or share them with anyone else, and I do not add you to any mailing list.

How long I keep it

Enquiries are kept in my email for as long as needed to deal with your enquiry and any work that follows, and for my business records. You can ask me to delete them at any time.

Other services this website uses

This website uses Google Fonts to display text and Google reCAPTCHA to protect the contact form from spam. These services may receive technical information such as your IP address. The website itself does not use advertising or tracking cookies.

Your rights

You can ask to see the information I hold about you, ask me to correct it, or ask me to delete it. To do so, email conciergerepairs@btinternet.com or call 0791 702 4469.

Last updated: November 2026